Job Opening Announcement - Library Assistant
FREE PUBLIC LIBRARY OF AUDUBON
JOB OPENING: LIBRARY ASSISTANT
The Free Public Library of Audubon is seeking an enthusiastic individual who is energized by providing excellent customer service to fill the position of Library Assistant. This is a part-time, at-will position, and may include day, evening and/or weekend shifts.
Under general supervision, while providing excellent customer service, the incumbent will perform a wide range of circulation and customer service related functions. Typical duties include: staffing the circulation desk, providing direct assistance to patrons, checking in and out various library materials, issuing library cards, assessing or adjusting fines, recording monetary transactions, preparing library materials for circulation, submitting interlibrary loan requests, shelving library materials, and shelf-reading.
Any of the following duties may be performed. These examples are representative and do not include all specific tasks an incumbent may be expected to perform:
- Perform all activities associated with the circulation function of Free Public Library of Audubon including: all transactions pertaining to the Integrated Library System (ILS); preparation of daily receipts reports; administering library policies, procedures and services; providing excellent and welcoming customer service in person and over the telephone; responding respectfully to patron complaints and concerns; copying, faxing and scanning documents at patrons’ requests; entering and tracking interlibrary requests; and assessing and/or adjusting fines and fees for damages, late returns, lost materials and other issues.
- Respond to patron requests for information and direction, referring to other qualified staff as appropriate. Assist patrons with basic reference information.
- Assist patrons in accessing computer programs such as email and using the Internet. Assist patrons with accessing online library resources such as Overdrive and EBSCO databases, and provide support for access on patron devices. Assist with current and emerging library technology. Assist in promoting library programs, information, services and materials.
- Assist with displays and other library promotional and informational materials.
- Perform basic paging responsibilities as needed, such as shelving, shelf-reading and book drop.
- Prepare the library for opening and securing the library at closing.
- Assist with maintaining a clean, welcoming and safe library environment.
- May assist with training and programming.
- Perform other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES :
- Ability to maintain regular and reliable attendance.
- Ability to provide excellent, efficient customer service to all patrons, staff and volunteers, in a busy public environment.
- Ability to work independently with limited direction or supervision.
- Ability to establish and maintain effective working relationships with library staff, patrons and volunteers.
- Ability to handle money, give correct change and prepare receipt reports required for each day.
- Ability to sort and file alphanumerically and to perform basic mathematical computations, including ability to navigate the Dewey Decimal System.
- Ability to perform essential functions of the position utilizing the library’s technology, including a basic knowledge of Windows environment, the internet, email programs, copier/scanner utilization and other office machines, and ability to utilize and navigate the Library’s ILS.
- Ability to communicate effectively orally and in writing.
- Ability to follow detailed written or verbal procedural instructions accurately, with willingness to seek clarification.
- Ability to acquire and effectively implement knowledge of library policies and procedures and to use independent judgment to resolve circulation and patron problems within established guidelines and sufficient training.
- Ability to work a schedule that may change periodically, including evenings and weekends. Willingness to being flexible to meet the needs of the Library.
PHYSICAL REQUIREMENTS :
- Requires the ability to stand or sit for extended lengths of time
- Requires the ability to stoop, crouch, reach, and walk in provision of library service
- Dexterity needed to handle books, keyboard, and operate office machines
- Requires the ability to read print and computer screens
- Requires the ability to carry light loads and/or push a book cart
- Excellent customer service for patrons and co-workers.
- Knowledge and support of the Free Public Library of Audubon's principles of intellectual freedom.
- Knowledge and support of the Free Public Library of Audubon's policies and procedures.
- Ability to work effectively within a team.
- Ability to adapt to rapidly changing information, technology, work procedures and library services.
- Ability to maintain confidentiality in dealing with patron and/or employee records.
This is a part-time, at-will position. The schedule will be determined by the Director upon hire and may include weekends and evenings. Please note that schedules are subject to change to meet the needs of the library.
QUALIFICATIONS AND EXPERIENCE
High school diploma or GED and two (2) years customer service experience, or any combination of education and experience equivalent to graduation from high school or GED plus two years experience in a service-oriented environment. Experience working in a public library environment preferred.
BENEFITS & SALARY
Benefits are not included. Compensation is $10.00 per hour.
To apply for this position, please provide a complete employment application, a resume and a list of three references to Andrew Brenza, Director, by email at email@example.com. Alternatively, you may mail or provide in person a complete application packet to The Free Public Library of Audubon, 239 Oakland Avenue, Audubon, NJ, 08106. Blank employment applications are available at the library: email Andrew Brenza at the above address or visit in person to obtain a blank application.
Should you need any accommodation and/or assistance with the application process please email Andrew Brenza, Director, at firstname.lastname@example.org or call the library at 856-547-8686.
Any questions may be directed to Andrew Brenza by email at email@example.com or by telephone at 856-547-8686.
Applications will be accepted until close of business on August 16, 2016.
Library Summer Schedule
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The Free Public Library of Audubon is now operating under its summer schedule. For the months of July and August, the Library's hours are as follows:
Monday through Thursday - 11:00 am to 8:00pm
Friday - 11:00 am to 6:00 pm
Saturday and Sunday - CLOSED
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Museum Pass Program
The Museum Pass Program allows our patrons free access to some of the area's finest cultural and educational attractions.
Museum Passes currently available:
Academy of Natural Sciences
Camden Children's Garden
Garden State Discovery Museum
Grounds for Sculpture
Penn Museum of Archaeology & Anthropology
National Constitution Center - NEW!
Heritage Quest Online
Are you interested in finding out more about those in your family tree?
We have added Heritage Quest Online to our library.
Heritage Quest Online, available on your home computer or on the library computers, features an incredible storehouse of American genealogical information.
To login, simply click above on Helpful Links. Both databases are listed under the column Library Resources. Heritage Quest Online does require your assigned barcode number.
Also, please note that we will be providing a tutorial on how to use Heritage Quest Online on December 17th, 2015 at 6:30pm at the Library.
We are excited to announce that Freegal Music has recently been added to our library!
Freegal Music allows our patrons to download music to their computer, iPod, or iPhone for free! Simply click on Helpful Links above. Under the column Library Resources, you will note the link for Freegal Music. Feel free to browse the site. Your barcode number is required to login and begin downloading.
Are you getting ready to take the SAT? Civil Service exam? US Citizenship test? Military exam?
We are so excited to bring the LearningExpress Library to our patrons! It offers a large selection of educational and career-related resources. Look for the link under Helpful Links, Library Resources to access the LearningExpress Library. The library is divided into centers. Simply choose a center and go!
- Adult Learning Center - provides help with building basic skills, as well as prep for the US Citizenship exam
- College Center - provides skill reviews in math, reading, grammar, writing and science, as well as prep for Graduate School Admissions, College Placement Exams, and CLEP exams
- College Preparation Center - provides prep for PSAT, SAT, ACT, THEA, TOEFL iBT tests, AP exams, and college admissions essay writing
- High School Equivalency Center - provides help with buillding basic skills, as well as prep for GED, HiSET, and TASC tests
- School Center - provides help with math, reading, etc. skills from the elementary level through high school
- Career Center - learn about careers, as well as prep for nursing entrance exams, occupational exams, including allied health, teaching, cosmetology, firefighter, law enforcement and more, military exams, job search and workplace skills
- Recursos para Hispanohablantes - provides math, speaking and grammar skill building, as well as prep for the GED test and US Citizen exam for Spanish speakers